Shipping and Returns
Return Policy
If you are not satisfied with your purchase, or you simply need to exchange product, please complete a Merchandise Return Request. To ensure that your return/exchange is processed quickly, please read this policy carefully. This will help us expedite the process for your return/exchange.
THE FORM MUST BE COMPLETED IN FULL TO PROCESS YOUR RETURN.
Please note: You must follow the terms and conditions to process your return. Larry B’s reserves the right to deny your request for exchange or refund if the terms and conditions are not met.
Terms/Conditions:
- Returns must be packaged securely in an outer carton
- Packages received without the Merchandise Return Request will cause a delay in the return processing.
- Returns for refund must be received by LarryB’s within 60 days of purchase as noted on original LarryB’s packing list.
- Returned product must be uninstalled and in new, re-sellable condition with all original packaging, parts, cables, instruction sheets, etc.
- All returns/exchanges will be inspected and, at our discretion, credit may be refused if the terms and conditional are not met. Terms of the LarryB’s return policy must be followed in its entirety.
- Original shipping charges will not be refunded.
- Customer is responsible for shipping costs incurred for returned product.
- Returns for any reason other than faulty product will be subject to a 20% restocking fee.
Some of the circumstances in which credit will not be issued are listed but not limited to:
- The returned product is received without the required information and completed Merchandise Return Request.
- Product has been installed, or attempted to be installed, used or altered.
- Product has been returned in a condition that has been determined by LarryB’s not to be in re-sellable condition and/or returned without all original packaging, parts, cables, instruction sheets, etc.
- Product is out of warranty.
- Fuel hose or battery cable buy the foot, cut to your ordered length.
- Parts returned are not the original parts purchased from LarryB’s as per original product invoice.
Please return product to:
LarryB’s5635 South Tacoma Way
Tacoma, WA 98409
A Merchandise Return Request form was included in your order.
If you did not receive one you may download a printable PDF HERE, or contact us at (253)225-9962 or Larrybuckinc@gmail.com
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at larrybuckinc@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at larrybuckinc@gmail.com and send your item to: Larry Buck Inc, 5635 South Tacoma Way, Tacoma WA, 98409, United States.
Shipping
To return your product, you should mail your product to: Larry Buck Inc, 5635 South Tacoma Way, Tacoma, WA 98409, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.